Terms & Conditions

Last updated: 2026-01-27

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Welcome to TransGo.

These Terms and Conditions govern your use of the TransGo website and services (the “Service”), operated by TransGo (“we”, “us”, or “our”).

By accessing or using our Service, you agree to be bound by these Terms. If you do not agree with any part of the Terms, you may not use the Service.

1. Description of Service

TransGo provides AI-powered translation tools and related services, including web-based features and API access. The specific features and usage limits depend on the plan purchased.

2. Accounts and Access

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

You agree not to misuse the Service or attempt to access it in an unauthorized manner.

3. Payments and Billing

Certain parts of the Service are offered on a paid subscription or one-time purchase basis.

All payments are processed by our Merchant of Record, Paddle.com, which handles payment processing, taxes, and invoicing.

Prices, billing cycles, and payment terms are displayed on our pricing page and may be updated from time to time.

4. Acceptable Use

You agree not to use the Service for:

  • Illegal activities
  • Infringing intellectual property rights
  • Abusive, harmful, or fraudulent purposes
  • Excessive or automated usage that disrupts the Service

We reserve the right to suspend or terminate accounts that violate these terms.

5. Intellectual Property

All content, software, and materials provided by TransGo are the intellectual property of TransGo or its licensors.

You may not copy, modify, distribute, or reverse engineer any part of the Service without prior written permission.

6. Termination

We may suspend or terminate your access to the Service at any time if you breach these Terms or misuse the Service.

You may stop using the Service at any time.

7. Disclaimer

The Service is provided “as is” and “as available” without warranties of any kind.

We do not guarantee that the Service will be uninterrupted, error-free, or meet your specific requirements.

8. Limitation of Liability

To the maximum extent permitted by law, TransGo shall not be liable for any indirect, incidental, or consequential damages arising from your use of the Service.

9. Governing Law

These Terms shall be governed by and construed in accordance with applicable laws, without regard to conflict of law principles.

10. Contact Information

This Service is operated by TransGo.

For questions about these Terms, please contact us at: support@transgo.app